Patient Consent and Data Usage Policy

Last updated: November 2026

Highlighted items need confirmation by the business. This policy is written for Indian law (including the Digital Personal Data Protection Act, 2023) but is not legal advice — please have it reviewed by a legal adviser.

1. What you consent to

When you book with PrimeCare Labs, you consent to Primemedicare:

collecting the sample(s) needed for the tests you selected;
processing your personal and health information to perform the tests and deliver reports;
sharing the minimum necessary information with partner laboratories for outsourced tests;
contacting you about your booking by phone, email and (when enabled) SMS/WhatsApp.

2. Booking for someone else

If you book for a family member or another person, you confirm that you have their permission (or are their parent or lawful guardian) to share their details and receive their reports.

3. Corporate health checks

If your employer arranges your test, your employer receives booking and report status as agreed with them. Report contents are shared only as stated in that arrangement. Corporate report-sharing terms [to be confirmed by owner]

4. Use of data for quality

We may use anonymised, aggregated data (which cannot identify you) for quality control and service improvement. We do not use identifiable data for research without your separate, explicit consent.

5. Withdrawing consent

You can withdraw consent at any time by writing to admin@primecarelabs.in. We will stop processing, except where we must keep records by law. Tests already in progress may not be completed.

6. Contact

Email: admin@primecarelabs.in
Location: Annanagar